How can a new User be trained on the C2W Software?
First, make sure that any new Users have been properly invited to your MBT account
Next, send them over to the C2W Platform Training Videos page for self-training
What are the permission levels between the different User roles?
Ministry Admin – All Access to account, payment, campus, keywords, and group details. (ex. Exec. Pastor, Finance Leader, Communication Pastor)
Campus Admin – Access to assigned campus and associated groups. (ex. Communication Team Leaders, Campus Pastor)
Group Admin – Ability to create new groups and keywords. (Ex. Ministry Pastor or Ministry Assistant)
Group User – Send and respond to messages in assigned groups
*To view an in-depth table describing different scenarios of User roles and their access, head over to our C2W Glossary and select "Users."
Which User roles can add more Users?
Any User can add more Users of the same role level, or lower